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For decades, companies have taken for granted the notion that focusing relentlessly on improving customer interactions will lead to greater loyalty from the people who buy...

When Caitlyn Jenner's Vanity Fair cover story burst onto the web last week, social media instantly lit up with buzz about her transformation.
But one group remained...

As social networking has taken over the web, and users no longer visit publishers' homepages to find news, Facebook has become a primary funnel for readers, pointing you,...

Where are you most able to execute your mission: inside your facility, or outside of it? There are a lot of reasons we focus on work inside our facilities. Our facilities...

Spotify is already the biggest music subscription service in the U.S., but it is facing increasing competition as more big players, including Apple and Jay Z, enter the...

Now that content marketing is officially a mainstream tactic – nine out of ten organizations are marketing with content – brands are strategizing new ways to achieve...

For the arts to thrive in our community in the future I believe that inspired, creative leadership should focus on three essential elements: education, access, and...

Researchers have discovered trends in the way that we perform every major action on Facebook—liking, posting, sharing, commenting and even lurking. And there’s a ton of...

Millennials don’t find videos; videos find them, according to February 2015 research by Trendera. When the trend forecasting and brand strategy firm asked...

Google announced earlier this month that it would be releasing a new Google algorithm update aimed at making all sites on the web mobile-friendly. This update is set to go...

People have very strong reactions to the words “dynamic pricing.” It strikes some as a dastardly way to take advantage of our poor defenseless patrons, and...

Sojourn Theatre’s How to End Poverty in 90 minutes (with 199 people you may or may not know) is a devised, community specific participatory theatre event that...

When I discovered social media 7 years ago I was attracted by its potential to gain free global attention. You didn’t need to pay for an online audience or traffic....

In Silicon Valley and on Wall Street, people have been asking questions about Mayer and her impact on the fate of Yahoo from the moment she was appointed CEO in July 2012...

Struggling to keep up with the revolving door of social media post specs? This handy infographic from Spreadfast compiles 2015's most recent sizing updates in one place!...