What should I do if no one responds to my online survey?

posted for Eulynn Shiu

  • Ask yourself whether you have a compelling reason for conducting the survey and whether you have effectively communicated that reason to your potential respondents.
  • Take a look at the respondent list you have and double check that you have targeted the right group of people. 
  • Review the text in your invitation.  Make sure the language addresses the respondent's frame of mind. For example, rather beseeching the respondent to "take our survey now," approach with sensitivity: "While the performance is freshest in your mind, please take a moment to share your immediate impressions with us."
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